Using English in the business environment is all about communication, making presentations, listening or attending meetings, to name a few such situations. Each situation offers it’s own challenges and so martinbaker.fr offers a range of bespoke courses to help your workforce adapt and cope with the rapidly changing global economy.

LANGUAGE + CULTURE = COMMUNICATION.

Should you require a bespoke course designing for any individual needs, then please do not hesitate to contact  us.

© martinbaker.fr 2015

Your training will look at three distinct areas:

Firstly, the art of persuasion itself, and it is an art, it is a business skill that you simply have to possess. Without this skill set you will have difficulty in bringing your ideas to fruition, selling your products or ensuring cooperation from colleagues or competitors. The art of persuasion is far from a universal skill; it is a skill that is culturally based. 

Secondly, who makes the decisions? Not only must you formulate your arguments to suit the target of your negotiations but also an understanding of who will make the final decision and how that decision will be made is also necessary if you are to be successful.

Thirdly - the art of communication itself. Why do they talk to me like a child? Why do they think I’m being secretive? You will have to consider all of these issues whilst speaking a foreign language – English!  This session however will help you to not just speak but to COMMUNICATE in English. Understanding why you appear secretive or they speak to you like a child will put you one step ahead of your competitors.

 

© martinbaker.fr 2016 All Rights Reserved. 

Being a good negotiator within your own culture is a skill that many of us dream of having, it’s difficult. To negotiate across intercultural boundaries increases the difficulties exponentially.

If you need to negotiate across boundaries then you need a firm understanding of how different cultures work. This course has nothing to do with stereotypes, this is all to do with identifying the differences between your culture and that of your client, customer or colleague and then building that knowledge into your strategy.

This course includes a study of the pioneering work of Geert Hofstede into culture to explain how it works and how it affects us in its most rudimentary forms.  For example the attitudes towards leadership, hierarchy and power vary immensely between the Netherlands, France, and Japan where the Dutch think French are very hierarchical whilst Japanese considers the French egalitarian. So for the French businessperson negotiating in the Netherlands communication will skip layers in the organisation and such a system will be actively encouraged, there is therefore no problem with you negotiating with someone not in the same pay grade as yourself…BUT, try this in Japan and you will be destined to failure. 

Knowing how cultures work in comparison to your own and being able to communicate with understanding of the differences is key in negotiation strategy. This course will therefore study the following;

  • Communication styles
  • Levels of politeness and feedback
  • The art of persuasion
  • Who makes the decisions and how
  • How to cultivate trust.
  • Disagreements
  • Time

© martinbaker.fr 2016 All Rights Reserved. 

Listening in a foreign language is a complex process. Clients have to be able to understand the main idea of what is said as well as specific details. They may need to check any predictions they have made, and understand the speaker’s meaning, emotions and opinions. They may have to infer relationships between speakers, or identify the context in which the speakers are operating. Students may well have to use several of these skills in the course of a single listening activity.

This course will explore some of the listening strategies and techniques that contribute directly to the comprehension and recall of listening input. Different listening strategies will be used dependant upon how the listener processes the input. The whole day will be punctuated with activities in many different accents to demonstrate the numerous learning points.

In addition the cultural communication differences will be explained to assist in explaining some of the less obvious barriers to listening.

© martinbaker.fr 2016 All Rights Reserved. 

 

You’ll never get a second chance to make a good first impression.

This session prefaces the second presentation session - Optimiser ses Présentations, a session designed for the aspiring Martin Luther Kings or Steve Jobs amongst you.

However, if all you want is to be able to efficiently prepare and deliver a presentation that will ensure that your ideas and vision are not lost in language or cultural translation – then this is the day for you.

So be prepared for an intensive day that will help you construct a presentation in English and deliver a presentation to an English speaking audience.

 

© martinbaker.fr 2015

You’ll never get a second chance to make a good first impression.

This session moves forward from the “Techniques de base de Présentation” session, which looked at the rule of threes . If you stick to this formula you won’t go far wrong. However if you want to deliver a really memorable presentation that really captures the imagination of your audience then you will need more than that.

 So be prepared for an intensive day that will help you to step up to the next level, covering how to construct your presentation with the target audience’s culture in mind, to keep the audiences attention and dealing with resistant audiences, not to mention a wealth of tips and advice for a memorable presentation.

 Martin Baker

© martinbaker.fr 2016 All Rights Reserved. 

As an employee of a multi national company you are no doubt ‘fairly’ comfortable when it comes to speaking about your role within the organisation. For many however, the same cannot be said when it comes to socialising in English. Speaking too fast, using idiomatic informal English and bizarre subject matter are but a few of the hurdles you may encounter. Many courses focus primarily on starting a conversation; today, you will obviously cover this but we will also focus on keeping these conversations going, turning contacts into partners and maybe even friends.

Hopefully we can remove the stress from social engagements. There will be opportunities to practice new techniques which, whilst at first may appear daunting, with practice will ensure that your can effectively participate in a foreign language.

This is a bold statement to make, but this isn’t just about one days training. You will also be given access to a leaning platform that will enable you to continue to practice and work long after this course has finished.

I look forward to meeting you and helping you achieve your objectives in this field of your work.

Martin Baker

 

© martinbaker.fr 2016 All Rights Reserved. 

Virtual group meetings can be made more worthwhile for everyone, whatever their level of fluency. The secret is for everyone to help in creating an environment in which language differences are accepted.

During this course you will identify and implement some new tools to assist your participation in both teleconferences and phone conferences.

There will be opportunities to practice new techniques which, whilst at first may appear daunting, with practice will ensure that your can participate in a foreign language to the same level as if the meeting were in your mother tongue.

This is a bold statement to make, but this isn’t just about one days training. You will also be given access to a leaning platform that will enable you to continue to practice and work long after this course has finished.

I look forward to meeting you and helping you achieve your objectives in this field of your work.

Martin Baker

 

© martinbaker.fr 2016 All Rights Reserved.